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Managed & Professional IT Services

Take a deep dive into what our managed services can offer to you, focused on managing your infrastructure as well as delivering against your project needs through consultative professional services.

Managed & Professional Services

Managed services take away the responsibility of your proactive management of your IT infrastructure, professional services address specific needs. Both services are complementary and make up BCN’s comprehensive range of IT Solutions.

managed services

We focus on your IT, enabling you to focus on your business

Our managed services are designed to help you focus on your core business while we take care of your IT needs. We provide ongoing and remote services that run the gamut from security, network administration, managed support, managed cloud, and managed cyber security services to data backup, business process streamlining, and anything else that requires a day-to-day administrator to keep your company connected. Complementing our managed services are consultative services that address specific business needs, including our IT consultancy, application development and data & analytics services.

Whilst both services are designed to solve their own specific challenges, managed and professional services are complementary and work together to provide significant business value, especially when combined.

Our Managed IT Services

Extension of your team

Think of our managed services as an extension of your IT team, supporting your day-to-day operations and underpinning your digital transformation journey. Our experienced team will work proactively alongside you to support your end-users, infrastructure, network, data, business systems and cloud services, so you can innovate and spend more time on the things that matter most.

MANAGED SERVICES

Here’s a run-down of BCN’s managed services

  • Managed Cloud

    Our reliable, scalable, and secure managed infrastructure solutions, designed to optimise your cloud performance, through expertly managed resources and data protection services.

    Managed Cloud right
  • Managed XDR

    Our Managed XDR Service provides 24/7 threat monitoring, detection, response and analysis. By partnering with CloudGuard, our service leverages advanced security to safeguard your business from the growing threat landscape.

    Find out more right
  • Managed support systems

    BCN’s proactive and responsive managed IT support ensures your business’s IT environment, your users, and your cloud services run smoothly, minimising downtime, and maximising your productivity.

    Managed support systems right
  • Managed Network

    End-to-end managed network solutions, including design, implementation, monitoring, and management. Ensuring your network is optimised for connectivity, security, and performance.

    Managed Network right
  • Managed back up

    Our secure and scalable managed backup and recovery services will protect your business data from loss, minimising downtime and ensuring continuity in the worst-case scenario.

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Customer success stories

Find out how we helped APS Salads with Managed services

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APS Salads

Due to high levels of growth across production and supply chain, APS Group needed to upgrade their IT infrastructure to meet increasing demand. BCN provided a managed service, and now play an increasingly important role in maintaining the businesses supply chain.

View Case Study right
  • Food and Drink

Interflora

Interflora wanted an intranet site to represent their brand identity, ethos and culture. BCN developed a SharePoint site that improves team collaboration and makes information sharing simple throughout the business.

View Case Study right
  • Microsoft SharePoint
  • Retail
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Managed & Professional Services

Our Professional Services

BCN’s professional services ensure that our customers make the most out of their technology investments. Our specialist consultants will assess your current infrastructure to understand the gaps which our secure, architected solutions will fill. As a Microsoft Solutions Partner, our services across the Microsoft stack ensure that whatever challenges our customers face, we have the experience and know-how to solve them.

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  • Application Development

    Our Application Development Services deliver custom-built, scalable solutions tailored to your business needs. Our team works with you to get into the detail of your needs and delivers using leading technologies to provide the business outcome that will help you drive growth and maximise efficiency.

    Find out more about Application Development here

  • Data & Analytics

    Our experts will provide a comprehensive analysis of your data sets, analytics capabilities, and data strategies, providing insights on where you can optimise for insight generation and data-driven decision making to enhance your business performance.

    Find out more about Data & Analytics here

  • SharePoint Development

    Our customised solutions for Microsoft SharePoint include development, customisations, and migration, empowering your teams to collaborate more easily and efficiently. The out of the box experience doesn’t always get you exactly what you need, we address this with our customised solutions.

    Find out more about SharePoint Development here

  • Azure Services

    The leading global cloud infrastructure. Our comprehensive services for Microsoft Azure include migration, deployment, management, and optimisation. Explore Azure and find out how you can leverage its power for secure, scalable IT operations.

    Find out more about Azure Services here

  • Microsoft 365

    Our end-to-end solution for businesses wanting to harness the power of Microsoft 365, learn how we can deploy, configure, and support your business’s collaboration, communication and productivity.

    Find out more about Microsoft 365 here

  • Data Warehousing

    BCN’s scalable, secure, and efficient solutions for data storage, management, and analytics, leveraging modern data warehousing technology. Find out how we can help you unlock insights and make better informed decisions.

    Find out more about Data Warehousing here

Speak to an expert

Find out more about our managed and professional services by talking to one of our experts.

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IT Consultancy services

Aligning your IT and business strategy

Whether it’s your bottom line, internal expertise, or a steady stream of customers, growth is crucial, and technology should only work to support your business objectives. With BCN’s IT consultancy services we’ll get to the heart of what makes your business tick, aligning your IT strategy to your business’s growth plans. As your strategic business partner, we can help you develop an IT strategy that works for you, ensuring your underpinning technology is adaptive and will scale just as you do.

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    Digital Transformation and Innovation

    Technology is crucial to successful business transformation. Working alongside your technical teams we will assess your infrastructure and make recommendations for long-term success.

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    Business Analysis

    Whether it's for your digital transformation journey, to develop a custom application, or to review your environment, our analysts will provide flexible services that get to the heart of your business.

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    IT Strategy Consulting

    Our team of experts will provide a review of your current IT strategy, ensuring it is designed to achieve your business objectives and will provide recommended solutions to meet the goals you’re looking to achieve.

Partner with us

Breadth of experience and services to transform your business

Our range of professional and managed services has transformed our customers’ organisation’s and how their teams work within them. Find out more about the approach we take to our customer engagements and how we will kickstart your digital transformation journey today.

  • 1,200+

    Customers

    We are the ongoing partners with over 1200 organisations across the UK and abroad, trusted to deliver leading IT support and digital transformation solutions for all aspects of their operations

  • 400+

    Accredited Staff

    Our growing team have industry recognised accreditations and expertise from our leading in-house academy. We’re always one-step ahead, providing our staff with the latest in technical and business operations training and support.

  • 98%

    Customer Retention

    Our customers remain partnered with BCN within the crowed managed service market. Our leading services, expertise, and people make us the go to provider for long-term managed it support services.

FAQ's

Managed and Professional Services FAQ's

  • Do I need managed IT services?

    Whether or not you need managed IT services will depend on several factors, including the size and complexity of your infrastructure, your IT budget, internal capabilities and your requirements. Get in touch so we can better understand your requirements and recommend the right solutions.

  • Do you offer 24/7 managed IT support?

    Yes, BCN offer 24/7 support for your IT requirements. Get in touch to find out more on how we can support your internal IT teams.

  • Do I need in-house IT staff if I pay for managed services?

    Whilst our managed services provide comprehensive support, having an in-house IT team is still valuable for certain tasks and initiatives. Our managed services teams will work alongside your in-house team, providing additional support and expertise where required.

Ready to grow your business? Let’s talk tech.

Follow the link or speak to one of our experts on 0345 095 7000

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