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Sales and Marketing

Dynamics 365 Business Central integrates sales and marketing, enabling users to manage campaigns, identify sales opportunities, and enhance customer satisfaction efficiently.

Marketing and sales features

About the Marketing and Sales Integration

Making use of integrated sales and marketing features in Dynamics 365 Business Central means users can manage emails and campaigns from a central hub, allowing them to identify sales opportunities and pursue hot leads with ease. With the benefit of access to an accurate and scheduled overview of contact information, client interactions are effective and efficient, ultimately delivering the all-important customer satisfaction.

Customer stories

See how we've helped transform businesses like yours

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Alder Hey Children’s Hospital

Alder Hey and Liverpool Heart and Chest NHS Trust needed to roll out Power BI across the joint analytics team. Our solution helped key stakeholders utilise and adopt Statistical Process Control (SPC) charts much more easily and efficiently for their monthly Integrated Performance Reports.

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  • EasySPC
  • Healthcare
  • Power BI

William’s Auction

William’s auction is based in Cheshire with over 40 years of specialist knowledge in the construction industry. They deliver unreserved auctions of Heavy Plant, Machinery, Agricultural, Construction Equipment and Vehicles. BCN made data & digital transformation work for them in a revolutionary way.

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  • Auction
  • Evo-auction
  • Microsoft Office 365
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Features and benefits of the sales and marketing integration

Reduce the time from quote to cash by linking up your sales and accounting.

Connecting sales and marketing teams gives full visibility that enables collaborative working on sales enquiries, allowing teams to respond quickly and efficiently. Integration of apps within the software accelerates the process for easy handling of multiple ship-to and bill-to addresses per customer, including direct shipment and invoicing addresses.

  • Campaign, Opportunity, Contact, and Document Management and Generation leading to better customer experiences and better opportunities.

  • Outlook Email Integration improving the visibility of sales cycle.

  • Remote Sales and increased business results.

  • Sales Order and Process Management enabling stronger customer order management and track.

  • Multi ship-to and bill-to address management.

  • Tasks/Interaction Management improving rates of engagement.


Why choose BCN for Dynamics 365 Business Central Support?

No jargon just results. Since 2008, BCN has specialised in delivering flexible Microsoft Dynamics 365 Business Central solutions that get to the heart of our customers’ challenges. Our teams across the UK have developed a feature-rich suite of applications so our customers can unlock the full power of their technology investments.

As a Microsoft Solutions Partner for Business Applications, our experience in integrating, configuring, and accelerating Business Central has been recognised by Microsoft. Our mission is to increase your margins, drive growth, increase your ROI, and support you every step of the way.

Ready to grow your business? Let's talk tech.

Follow this link to speak to one of our experts today.

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